Privacy Policy SRP AI Tech

Please read the following Privacy Policy for the services made available on www.srpaitech.com or the equivalent SRP AI Tech Mobile Application available on Google Play (“SRPAI App”/ “Website”). The SRPAI App or Website on which the services are availed may together be referred to for convenience as the “Platform”.

SRP AI Tech recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on www.srpaitech.com and other offline sources.

Please ensure that this Privacy Policy is perused before availing any services from us. This Privacy Policy shall be updated from time to time; to stay abreast with our methods of using your information and protecting your privacy, please keep reviewing this Policy.

By viewing the SRPAI Platform, you agree to be bound by the terms of this Privacy Policy. By using the SRPAI Platform and/or by providing your information, you consent to the collection and use of the information you disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If you do not agree for the foregoing, please do not continue to use or access our Website.

1. Collection of Personally Identifiable Information

1.1 We collect certain information about you to help us serve you better. The information collected by us is of the following nature:

• Name

• Telephone Number

• Email Address

• Service Address

• Other information about the service address provided by you

• IP address

• Information about your device

• Network information

• Educational details and location

• User uploaded photo and IDs

• Demographic information such as postcode, preferences and interests

• Any other personal information you give us when booking a service or in connection with surveys and/or offers

1.2 Information provided during Registration: To create a profile and use this Website and services, you may be asked to provide information including your name, username, password, email address, your educational specialty or interests, year of graduation or course enrollment, and the name of your school, college or institution. You may also choose to provide a picture associated with your profile.

1.3 We also provide an option to register using third-party platforms such as Google or Facebook. If you select this option, you allow us to access your profile information including your contacts as permitted by the third-party provider. By registering through these services, you remain subject to the Terms & Conditions and Privacy Policy of those platforms.

1.4 We store your username, country and educational specialty on a secure server. Your password is cryptographically hashed and your email address encrypted. These elements are collectively referred to as your “Personal User Information.” We collect and hold this information to administer your account and usage of the Application.

1.5 You are solely responsible for:

• Maintaining the strict confidentiality of your Personal User Information

• Not allowing another person to use your Personal User Information to access the services

• Any and all damages or losses that may be incurred or suffered as a result of activities that occur in your account

• Ensuring that the information submitted complies with our Terms and Conditions

• Ensuring that the information provided is correct and updated from time to time

1.6 You agree to immediately notify SRP AI Tech in writing by email to srpaitech@gmail.com of any unauthorized use of your Personal User Information or breach of security. SRP AI Tech is not and shall not be liable for any harm arising from or relating to the theft of Personal User Information that is under your control, your disclosure of such information, or use by another entity.

1.7 On receiving personal information about you, you no longer remain anonymous to us. We may use this information for internal research on demographics, interests, and behavior to better understand, protect and serve our customers. This research is compiled and analyzed on an aggregated basis. Fields that are mandatory are indicated and other fields remain optional for you to provide.

1.8 You may choose not to provide us with any personal information or information as required for services. If we do not receive required information, we may choose not to provide you with such services.

1.9 On our Website, you can browse without revealing personal information about yourself. We may automatically track certain information based on behavior on our Website. This includes URLs visited, browser information, and IP address.

1.10 We use data collection devices such as “cookies” on certain pages to analyze web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your device that assist us in providing services. Some features are only available through cookies. You are always free to decline cookies if your browser permits, but certain features may be unavailable as a result. Third-party cookies may be present; we do not control the use of these cookies.

2. Use of Personal Information

2.1 The information collected by us through our Website is used for various purposes, including:

• Finding third-party service providers

• Internal record keeping

• Improving our products and services

• Periodically sending promotional emails or messages about new products, special offers, or other information using the email address you provide

• Customizing the Website according to your interests

2.2 We may use information to resolve disputes, promote a safe service, measure consumer interest, customize experience, detect and protect against error, fraud, and other criminal activity, and enforce terms and conditions.

2.3 Your IP address may be used to diagnose server problems, administer the Websites, identify you, and gather demographic information.

3. Sharing of Personal Information

3.1 We may share your information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities.

3.2 We may disclose personal information as required by law or in the good faith belief that disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. Personal information may be disclosed to law enforcement offices, third party rights owners, or others in good faith belief related to rights, safety, or claims.

3.3 We and our affiliates may share/sell information in case of a merger, acquisition, or business reorganization. Any such entity will be required to follow this Privacy Policy with respect to all collected information.

3.4 We do not disclose personal information about identifiable individuals to advertisers, but may provide aggregated and/or anonymized information to help advertisers reach intended audiences.

3.5 If you subscribe to any SRP AI Tech plan you may be required to upload a copy of a valid government issued identification document to access the Platform.

4. Information Safety

4.1 All information is stored on secure servers protected with passwords and pins to ensure no unauthorized access. We adhere to strict security guidelines, protecting information against unauthorized access.

5. Choice/Opt-Out

5.1 We provide all customers the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications. To remove your contact information, write to srpaitech@gmail.com.

6. Third-party Sites

If you click on links to third-party websites, these sites are not controlled by SRP AI Tech. This policy does not apply to privacy practices of those websites. Read their privacy policies carefully. We are not responsible for third-party sites.

All other terms and conditions as applicable under the Terms and Conditions of Use www.srpaitech.com will be applicable to you and will be read along with this Privacy Policy.